Terms & Conditions

Welcome to Nirvag Pro. Nirvag Pro is a construction management platform designed to help contractors, builders, project managers, developers, and construction teams manage projects, sites, workforce, tasks, clients, purchases, materials, invoices, expenses, documents, and reports from one platform.

By accessing or using the Nirvag Pro website, application, mobile interface, or related services (collectively, the “Service”), you agree to these Terms & Conditions (“Terms”).

If you do not agree with these Terms, please do not use the Service.

• You must be legally capable of entering into a binding agreement under applicable law to use the Service.
• If you use Nirvag Pro on behalf of a company, contractor, organization, or other business entity, you confirm that you have authority to bind that entity to these Terms.
• You are responsible for ensuring that all users, agents, employees, contractors, and other persons accessing your account comply with these Terms.
• Nirvag Pro is intended for legitimate business and construction-management purposes. You must not use the Service for unlawful, fraudulent, abusive, or unauthorized activities.

• You may need to create an account to access certain features. You agree to provide accurate, current, and complete information and to keep that information updated.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out through your account.
• You must notify Nirvag Pro promptly if you suspect unauthorized access, credential compromise, or other security incidents involving your account.
• Nirvag Pro may suspend or restrict access where reasonably necessary to protect the Service, users, data, or security.

• Nirvag Pro may offer subscription plans such as Starter and Ultimate, with monthly and yearly billing options.
• The Starter plan may include up to three (3) agents/users, while the Ultimate plan may include unlimited agents/users, subject to the features and limits displayed on the applicable pricing page at the time of purchase.
• An “Agent” or “User” means an individual authorized to access the customer’s Nirvag Pro account. Customers must not share individual credentials in a way that circumvents user or agent limits.
• Features, usage limits, storage limits, integrations, and other plan specifications may vary by plan and may be changed prospectively with reasonable notice.

• Nirvag Pro may provide a free trial or promotional period for eligible customers. The duration and conditions of any trial will be stated when the trial is offered.
• Unless otherwise stated, a trial does not guarantee continued access to paid features after the trial period ends.
• Nirvag Pro may require valid billing information for certain trials or promotions. Any conversion from a trial to a paid subscription will be subject to the terms disclosed at signup.
• Nirvag Pro may modify, suspend, or withdraw promotional offers where permitted by law.

• Subscription fees are payable according to the billing cycle selected by the customer, such as monthly or yearly billing.
• Prices may be displayed in Indian Rupees or another supported currency and may be subject to applicable taxes, including GST or other statutory charges.
• Payments may be processed through third-party payment providers. By submitting payment information, you authorize the applicable payment provider to process charges for your subscription.
• If payment is unsuccessful or overdue, Nirvag Pro may restrict, suspend, or terminate access after reasonable notice, subject to applicable law.
• Unless expressly stated otherwise, subscription fees are non-refundable for partially used billing periods.

• You may upgrade or change your subscription according to the options made available within the Service or by contacting Nirvag Pro.
• Where a plan change affects pricing or features, the applicable charges and effective date will be communicated at the time of the change.
• You may cancel your subscription according to the cancellation process provided by Nirvag Pro. Cancellation generally takes effect at the end of the current paid billing period unless otherwise stated.
• Cancellation does not automatically release the customer from amounts already due.

• Nirvag Pro may provide features including, but not limited to: CRM and lead management; client management; project and site management; tasks and schedules; workforce and HR management; attendance and time tracking; purchase and supplier management; materials and inventory tracking; invoices and payments; expenses and cost management; documents and reports; analytics; dashboards; notifications; and mobile access.
• Features may be added, modified, replaced, or discontinued from time to time to improve the Service, maintain security, comply with law, or respond to operational requirements.

• You retain ownership of the business information, project data, documents, records, images, reports, employee information, client information, and other content that you submit to Nirvag Pro (“Customer Data”), subject to the rights necessary for Nirvag Pro to provide the Service.
• You grant Nirvag Pro a limited, non-exclusive right to host, process, transmit, reproduce, and otherwise handle Customer Data only as reasonably necessary to operate, secure, maintain, support, and improve the Service, or as otherwise permitted by applicable law and the applicable privacy policy.
• You are responsible for ensuring that you have the necessary rights, permissions, notices, and lawful basis to upload and process Customer Data through the Service.

• Nirvag Pro may process personal information relating to customers, employees, workers, clients, suppliers, and other individuals entered into the platform.
• Your use of the Service is also subject to Nirvag Pro’s Privacy Policy, which should explain how personal information is collected, used, stored, disclosed, and protected.
• Customers are responsible for using the Service in compliance with applicable privacy and data-protection laws and for providing required notices or obtaining required permissions from individuals whose information they enter into the platform.

• You must not: attempt to gain unauthorized access to the Service or another account; interfere with or disrupt the Service; introduce malware or harmful code; reverse engineer or attempt to extract source code except where legally permitted; use the Service to infringe intellectual-property or privacy rights; upload unlawful or fraudulent content; circumvent subscription or agent limits; or use automated methods that place unreasonable load on the Service.
• You must not use Nirvag Pro to make decisions or take actions that require professional, legal, financial, safety, engineering, or regulatory judgment without appropriate human review.

• Nirvag Pro provides management and information tools. Reports, budgets, estimates, schedules, attendance records, inventory figures, invoices, analytics, and other outputs depend on the information entered or generated by users.
• Nirvag Pro does not guarantee that any project will be completed on time, within budget, or without defects, delays, losses, disputes, or other construction risks.
• Users remain responsible for verifying critical project, financial, contractual, safety, workforce, tax, and regulatory information before relying on it.

• The Service may connect to or contain links to third-party services, payment providers, communication tools, cloud services, or other external platforms.
• Third-party services are governed by their own terms and privacy policies. Nirvag Pro is not responsible for the availability, accuracy, security, or performance of third-party services that it does not control.
• Any third-party integration may be changed or discontinued if the third-party provider changes its API, policies, pricing, or availability.

• The Nirvag Pro name, brand, logo, software, interface, design, documentation, graphics, workflows, and other materials provided by Nirvag Pro are owned by or licensed to Nirvag Pro and are protected by applicable intellectual-property laws.
• Except for the limited right to use the Service during an active subscription, no ownership rights are transferred to you.
• You may not copy, reproduce, modify, distribute, sell, lease, sublicense, or create derivative works from Nirvag Pro materials except with prior written permission or where expressly permitted by law.

• Nirvag Pro aims to provide a reliable and secure Service but does not guarantee uninterrupted, error-free, or continuously available access.
• The Service may occasionally be unavailable due to maintenance, upgrades, security measures, infrastructure issues, internet or telecommunications failures, third-party services, or events outside Nirvag Pro’s reasonable control.
• Nirvag Pro may perform scheduled or emergency maintenance and may provide notice where reasonably practicable.

• Support availability depends on the subscription plan and the support channels offered by Nirvag Pro.
• Starter and Ultimate plans may receive different support levels, such as standard email support and priority support.
• Support response times are targets and may vary depending on the nature and severity of the request.

• Nirvag Pro may suspend or terminate access if you materially breach these Terms, fail to pay applicable fees, misuse the Service, create a security risk, or use the Service unlawfully.
• You may terminate your account in accordance with the cancellation process provided by Nirvag Pro.
• Upon termination, your right to access the Service ends, subject to any applicable data-retention or export period communicated by Nirvag Pro.
• Where technically and legally feasible, Nirvag Pro may provide a reasonable opportunity to export Customer Data before permanent deletion, subject to the applicable plan and retention policy.

• To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis.
• Nirvag Pro does not warrant that the Service will meet every business requirement, be uninterrupted or error-free, or that all information, reports, calculations, analytics, or outputs will always be complete or accurate.
• Customers should maintain appropriate backups and independent records for critical business information.

• To the maximum extent permitted by applicable law, Nirvag Pro and its directors, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, or data arising from or related to use of the Service.
• To the maximum extent permitted by law, Nirvag Pro’s aggregate liability arising out of or relating to the Service will be limited to the subscription fees actually paid by the customer to Nirvag Pro during the twelve (12) months immediately preceding the event giving rise to the claim.
• Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

• To the extent permitted by law, you agree to defend, indemnify, and hold harmless Nirvag Pro and its affiliates, officers, employees, and service providers from claims, losses, liabilities, damages, and reasonable costs arising from your unlawful use of the Service, your breach of these Terms, or your violation of another person’s rights.

• Nirvag Pro may update these Terms from time to time to reflect changes in the Service, business practices, technology, or legal requirements.
• Updated Terms will be published on the Nirvag Pro website or otherwise communicated through the Service. Your continued use of the Service after the effective date of updated Terms constitutes acceptance of the revised Terms, to the extent permitted by law.

• These Terms shall be governed by and interpreted in accordance with the laws of India, unless applicable law requires otherwise.
• Any dispute arising from or relating to these Terms or the Service shall be subject to the jurisdiction of the courts located in [Insert City, State, India], unless the parties agree to another lawful dispute-resolution mechanism.

• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
• Failure to enforce any provision does not constitute a waiver of that provision.
• These Terms, together with the Privacy Policy and any applicable order form or subscription terms, constitute the agreement between you and Nirvag Pro regarding use of the Service.
• You may not assign your rights or obligations under these Terms without prior written consent, except where permitted by law. Nirvag Pro may assign these Terms as part of a merger, acquisition, restructuring, or transfer of its business.

For questions regarding these Terms, subscriptions, billing, account access, or the Nirvag Pro platform, please contact: